Terms of Service

Last updated: March 26, 2026

1. Service Description

Luminaria Memo ("the Service") is a web application operated by Stellari Studio S.R.L. ("we", "us", "our") that allows users to import, store, search, and analyze their AI session data from tools such as Claude Code, Claude.ai, Cursor, and other AI platforms. The Service provides knowledge management features including semantic search, context injection, session organization, and insight extraction.

2. Acceptance of Terms

By creating an account or using the Service, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, do not use the Service.

3. User Accounts

You may sign in using third-party authentication providers (GitHub, Google) or email. You are responsible for:

• Maintaining the security of your account credentials and API keys
• All activity that occurs under your account
• Notifying us immediately of any unauthorized access at doriana@luminaria.so

4. Acceptable Use

You agree not to:

• Use the Service for any illegal purpose or in violation of any applicable law or regulation
• Upload content that violates third-party intellectual property rights
• Attempt to gain unauthorized access to the Service, its infrastructure, or other users' data
• Upload or store Protected Health Information (PHI) as defined under the U.S. Health Insurance Portability and Accountability Act (HIPAA)
• Upload or store special categories of personal data under GDPR Article 9 (including health data, genetic data, biometric data, or data concerning criminal convictions) of third parties
• Upload or store financial account credentials, payment card data, government identification numbers, or classified information of third parties
• Reverse engineer, decompile, or disassemble the Service or its underlying systems
• Resell, sublicense, or provide third-party access to the Service without our written consent
• Use the Service in a manner that could damage, disable, or impair its operation or interfere with other users
• Use automated scraping, bots, or other means to extract data from the Service beyond normal use

4a. Not a HIPAA-Covered Entity

Luminaria Memo is not a HIPAA-covered entity and does not enter into Business Associate Agreements (BAAs). The Service is designed for AI workflow documentation (capturing and searching your own AI-assisted work sessions) and is not intended for use with clinical data, patient records, or any Protected Health Information.

Healthcare professionals may use the Service for non-PHI workflows (research synthesis, policy documentation, administrative work) provided no identifiable patient data is included in any imported sessions.

5. Upstream Platform Compliance

You are solely responsible for ensuring that your use of the Service complies with the terms of service of the AI platforms from which you import data (including Anthropic, OpenAI, Google, and others). We do not monitor or verify your compliance with third-party platform terms.

5a. Data Processing

Where Luminaria Memo processes personal data on your behalf as a data processor under GDPR, we do so only in accordance with our Privacy Policy. Enterprise and professional customers requiring a formal Data Processing Agreement (DPA) may request one by contacting doriana@luminaria.so. We will provide a DPA based on EU Standard Contractual Clauses (Module 2: Controller to Processor) upon request.

6. Data Ownership

You retain all ownership rights to the data you upload to the Service. We do not claim ownership of your session content. We store and process your data solely to provide the Service to you. We do not use your data to train AI models. You may export or delete your data at any time. See your Dashboard → Settings → Data Management.

7. Service Plans and Payment

The Service offers a free tier and paid plans (Pro, Business). Paid plans are billed monthly at the prices displayed on our pricing page. Payments are processed by Stripe.

• You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period.
• If you downgrade to a lower-tier plan and your stored data exceeds the new plan's limits, a 30-day grace period applies during which you may export or reduce your data. After the grace period, data exceeding the limit may be pruned (oldest messages first). You will be notified before any pruning occurs.
• No refunds are provided for partial billing periods, except where required by applicable law.

8. Warranty Disclaimer

The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Service will be uninterrupted, error-free, or free from security vulnerabilities. We do not warrant the accuracy, completeness, or reliability of any search results, AI-generated summaries, or other content retrieved through the Service.

8a. Professional Use Disclaimer

The Service is a knowledge management and information retrieval tool. It does not provide legal, medical, financial, compliance, or other professional advice. Search results and AI-generated outputs are derived from your own uploaded session content and do not constitute professional guidance of any kind.

If you use the Service in a professional or regulated context (including legal, medical, financial, or compliance work), you remain solely responsible for:

• Verifying the accuracy and completeness of any information retrieved through the Service
• All professional decisions made in connection with your use of the Service
• Ensuring your use complies with applicable professional rules, regulations, and ethical obligations

9. Limitation of Liability

To the maximum extent permitted by applicable law, Stellari Studio S.R.L. shall not be liable for:

1. Any indirect, incidental, special, consequential, or punitive damages of any kind;
2. Loss of data, profits, revenue, business opportunities, or goodwill;
3. Damages arising from reliance on search results, AI-generated summaries, or any content retrieved through the Service;
4. Damages arising from unauthorized access to your account resulting from your failure to maintain account security;
5. Damages arising from the acts, omissions, or service failures of third-party sub-processors (including infrastructure providers listed in our Privacy Policy);
6. Any regulatory fines, penalties, sanctions, or professional consequences imposed on you or your organization in connection with your use of the Service;
7. Damages arising from your violation of Section 4 (Acceptable Use), including the upload of data categories not intended for this Service.

Our total aggregate liability for any and all claims arising under these Terms shall not exceed the greater of (i) EUR 100 or (ii) the total fees you paid us in the 12 months immediately preceding the claim.

Nothing in this Section limits liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot be excluded or limited by applicable law (including mandatory consumer protection rights under EU law).

10. Indemnification

You agree to indemnify, defend, and hold harmless Stellari Studio S.R.L., its officers, directors, and employees from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:

• Your use of the Service in violation of these Terms
• Your upload of data prohibited under Section 4, including PHI or special category data
• Your violation of any third-party rights, including intellectual property rights
• Your violation of any applicable law or regulation in connection with your use of the Service

11. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms due to circumstances beyond our reasonable control, including but not limited to natural disasters, pandemics, war, terrorism, government actions, internet outages, cyberattacks, or failures of third-party infrastructure providers.

12. Termination

• You may delete your account at any time from Dashboard → Settings.
• We may suspend or terminate your account if you violate these Terms, engage in abusive behavior, or use the Service in a way that poses legal or security risk to us or other users.
• We reserve the right to discontinue the Service with 30 days' written notice via email.
• Upon termination, your data will be deleted within 30 days unless required by law to retain it (e.g., billing records). You may export your data at any time before account deletion.

13. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes via email or through the Service at least 14 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

14. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Romania and the European Union, including the GDPR and Romanian Law 190/2018. Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts of Romania.

Nothing in these Terms affects your rights as a consumer under mandatory applicable EU law, including rights under the EU Consumer Rights Directive and applicable national consumer protection legislation.

15. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable under applicable law, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions shall continue in full force and effect.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Stellari Studio S.R.L. regarding your use of the Service and supersede all prior agreements, representations, and understandings relating to the same subject matter.

17. Contact

For questions about these Terms:

Email: doriana@luminaria.so

Stellari Studio S.R.L. · CUI 38758119 · Dealului 3D, Toplița, Romania